Privacy Policy

At Comvergent, protecting your privacy is very important to us. Our goal is to treat the personal information you provide to us with the utmost respect, and in accordance with this Privacy Policy. This Privacy Policy explains how personal information about you may be collected, used, or disclosed, as a consequence of your activities on this Site. We urge you to read it carefully.

By accessing, using and/or downloading materials from or sending or posting materials to this Site, you agree on your own behalf and on behalf of each entity on whose behalf you act, to the terms of this Privacy Policy and to the practices for the collection, use or disclosure of your personal information as described here.

You can visit this Site without telling us who you are or revealing any information about yourself, including your email address. In this case, our Web server may collect the IP address and domain you used to access this Site, the type and version of browser and operating system you are using, the website you came from and one visit next. This information is used by us and our business partners to measure the number of visits, average time spent, page views, and other statistics about visitors to this Site in general. We may also use this data to monitor site performance for systems administration purposes, to make this Site easier and more convenient to use and to report information in aggregate form to our advisers (e.g. how many visitors log in to this Site).

Cookies are small pieces of data stored by your Internet browser on your computer’s hard drive, which permits us to recognize you when you access this Site. If you are browsing, a cookie is used to help us measure the number of visits, average time spent, page views, and other statistics relating to your use of this Site. If you are searching, a cookie is used to carry the search request data from the request page to the results page. This cookie, by itself, doesn’t tell us your email address or who you are. If you decide to register on-line with us, we may collect additional information to provide tailored information to you (see Personal Information Collection below). In this case, we use cookies to recognize you on subsequent visits and make your on-line experience more convenient, unless prohibited by law. Please note portions of this Site will not function if you do not accept cookies.

There are times when we may ask you for, or you may choose, to provide information about yourself or your business to assist us in meeting your various needs. This information may be used where we feel there is a lawful basis for doing so, for example, legitimate interest from both our company and you as the individual (ensuring balanced rights), or where you have given consent for us to use your information.

Therefore, information may be used for the following purposes: answering your questions, providing you with services you have requested, giving producers and developers of the Site information that is useful in determining appropriate new features, content and services, to provide advertisers with aggregate, not individual, information about our customers, or informing you of additional services or information provided by Comvergent or by our business partners, that may interest you.

To provide these services, we may need to ask you directly to provide your name, job title, company name, mailing address, postal code, email address and phone number. If you wish to no longer receive this communication, your details can be removed at any time – please refer to the Data Removal section of this document.

At times, we also conduct on-line surveys to better understand the needs, profiles, and experience of our visitors. You will be given the option to participate in such surveys. If, during the registration process, you indicate you would like us to keep you updated on new site developments and information about our services or about offerings from Comvergent, we will send you these updates by email.

If you contact Comvergent, we may keep a record of that correspondence. We do not knowingly solicit information from children and we do not knowingly market our services to children.

When you provide personal information to us, we may communicate and disclose it to third parties for the purpose of fulfilling, servicing and completing your requests and the transactions related to it. These third parties may be in the UK or in other parts of the world. By registering with Comvergent, you agree that your information may be shared with third parties for the purpose of fulfilling, servicing and completing your requests and transactions related to it.

We may also aggregate statistics that we gather about the visitors to the Site, sales, traffic patterns, and services and provide these statistics to third parties; however, when we do, these statistics will not include any personal information that identifies individuals.

At times, we may also access information from a reasonable source that you would expect to find it. If you no longer wish to receive communication from Comvergent, please refer to the data removal section of this document.

We may also use, disclose and communicate your personal information if required to do so by law including by an order of any court. Although we use all reasonable means to ensure that the information you provide to us is not used by third parties for purposes other than those described in this Privacy Policy, Comvergent is not responsible for any improper use of your personal information that is beyond our reasonable control.

Your personal information is located on UK server(s) operated by Rochen. If you wish to access or edit this information at any time, please email detailing your request. This information will be returned to you within one month of the request being received, unless the request is deemed complex or numerous, in which case we will notify you within a month of the extended time required to process the request. There is no charge for requesting access to your data, unless the request is deemed excessive; in this instance a reasonable fee will be charged to cover administration services.

If you are unsure whether we have a record containing your personal information and would like to confirm whether or not we do, please send an email to indicating all email addresses which you may have given us.

Where Comvergent considers it appropriate, Comvergent uses encryption and/or authentication tools among other methods to protect certain web-based personal information. E-mails you send us are not necessarily secure when they are transmitted to us. If your communication is sensitive or includes confidential information such as a credit card number, you may want to provide it by post or via the telephone instead.

We instruct our employees with access to your personal information that it is to be used only in adherence with the principles set forth in this Privacy Policy and the laws applicable to each specific business. Employees who misuse customer personal information may be subject to disciplinary action.

To ensure that information we keep is accurate, we securely retain data for only as long as it is relevant.

Comvergent reserves the right to modify or supplement this Privacy Policy statement at any time. If we make any material change to this Privacy Policy, we will update this Site to include such changes and post a notice on our home page, for a period of 30 days, with a link to the updated Privacy Policy. Please read any such notice and the new policy statement. If you return to this Site after a period of more than 30 days, please check this Privacy Policy to confirm that you are aware of the details of the most recent update. Please look at the top of this Privacy Policy to check the date that it was updated and to confirm that you are familiar with the terms of the most recent update. Your continued use of this Site after we post such notice will constitute your acceptance of the new terms and their application to your use of this Site and the personal information disclosed for such use, including personal information previously furnished us, as if they were the initial terms, and your consent to the use of your personal information as described in this Privacy Policy and elsewhere at our Website. However, we will seek your consent if we want to use your personal information for purposes other than those you have agreed to previously.

This Site may contain links to other sites, including those of our business partners. While we try to link only to sites that share our high standards and respect for privacy, please understand that we are not responsible for the content of, or the privacy practices employed by, other sites.

You can remove all your data from our system by emailing stating your request and the email address(s) you wish to be removed.